It's not quite business as usual at the moment, however Balmers GM are still open across all our departments; sales, spares, service and hire.
We have reviewed our normal operating procedures and made the necessary changes in accordance with current UK Government guidelines to be able to provide you with the very best service possible throughout these unprecedented times.
Our retail showrooms at both Burnley and Wakefield depots are temporarily closed to visitors without prior appointment.
We are able to supply machinery through the website using our contactless collection or contactless delivery service whilst observing strict social distancing measures in-line with current UK Government guidelines.
To place an order we ask that you telephone your local depot to arrange payment. You will then be given a time slot to collect your order at the depot or arrange contactless delivery subject to availability.
Burnley Depot: (01282) 453900
Wakefield Depot: (01924) 679400
Opening hours: Monday - Friday / 9am - 4pm
All machines are supplied ready to use. It is our policy that every machine we sell are assembled and given a full PDI (Pre-Delivery Inspection) to include all relevant fuels and lubricants so that you're able to start using your machine straight away.
Our Sales Team are mostly working remotely and are available to assist you however they can. Please contact your Area Sales Representative directly on their mobile phones or via email and they will be more than happy to help.
Alternatively, please contact us to discuss any new or used commercial machinery sales enquiry that you may have.
Our parts departments remain open at both our Burnley and Wakefield depots with minimal staffing levels. To place an order or arrange collection of parts, please contact us via the normal channels.
All parts orders can be delivered via our network of external couriers and also contactless collection can be arranged as required.
Please also utilise John Deere’s parts ordering service which provides direct delivery to you:
Our workshops and Service Teams are continuing to support our customers, albeit with minimal staffing levels. We can arrange for your machines to be dropped off or collected from either the Burnley or Wakefield depot at a pre-arranged time slot.
We are also available for any FREE technical advice that you might need for all makes and types of machinery - not just John Deere!
For emergency breakdowns, we may be able to arrange on-site call-outs, please contact your local branch for more information or to discuss your requirements.
Our hire department remains open for business to provide support to all our customers with current hire contracts.
Administration & Accounts
If you have an enquiry or require any help from our administrative and accounts department, they are now working remotely from home, therefore can contacted via the usual channels.
Units 13-14 Monckton Road Ind.Est
Finally, we would like to thank you for your continued support through these difficult times and appreciate you 'bearing with us' during COVID-19.
Please rest assured that the health and well-being of our employees, customers, suppliers and their families is of the utmost importance to us and we will be strictly adhering to the current UK Government guidelines on social distancing and hygiene.
Balmers GM Management